One view of stock and customers
Shoppers move between stores, websites and apps. Retailers need accurate stock and customer data in every channel to keep their promises.
Retail and consumer goods
Shelves stocked, customers served.
Shoppers expect the same stock, prices and service in every channel.
Retailers and consumer brands need stock in the right place and a smooth experience in every channel. We connect the systems that make both possible.
What’s shaping retail now
Margins under pressure
Rising costs make forecasting, pricing and markdown decisions more important than ever.
Personalisation with consent
As third-party cookies fade, first-party data and clear consent become the basis for relevant offers.
Stores that work smarter
Self-checkout, mobile tills and handheld devices free store staff to spend more time with customers.
Highlights
Point of viewSampleCloud costs are an architecture decisionWhy the biggest savings come from design choices made before the first workload moves.
Client storySampleOne view of stock and orders for a consumer goods distributorConnecting warehouse, order and delivery data so planners work from the same numbers.
ServiceCloudMigration, modernisation and cloud operations planned around cost, resilience and security.Retail solutions
Digital commerce
Online stores and marketplace channels that handle peak sale days without slowing down.
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Supply chain and inventory
One view of stock across warehouses, stores and partners.
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Store technology
Point of sale, store apps and staff tools that keep checkout quick.
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Customer data and loyalty
Loyalty programmes and personalised offers based on consented data.
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How we help retailers and consumer brands
Every programme follows four stages, shaped around your systems, your regulators and your calendar.
Assess
Review commerce, store and supply chain systems, and find where data breaks between channels.
Design
Plan a roadmap around the trading calendar, promotions and peak season.
Deliver
Build and integrate commerce, store and inventory systems, load-tested for peak traffic.
Run
Support systems through peak trading, with monitoring and fast incident response.
Why Elegant Nexgen Technologies for retail
Ready for peak
Load testing and change freezes planned around your busiest weeks.
Accurate stock everywhere
Inventory data reconciled across stores, warehouses and online.
Secure payments
Card and customer data protected to PCI DSS requirements.
Accessible by design
Websites and apps built and tested against accessibility standards.
Regulation and standards we design for
- PCI DSS v4.0
- UK GDPR and PECR
- Digital Markets, Competition and Consumers Act 2024
- European Accessibility Act
- WCAG 2.2
- GS1 standards
- UK packaging EPR
Planning your next programme? Talk to people who have delivered in retail before.
Get in touchContact us
Tell us about your plans, and a member of our retail team will get back to you.
United Kingdom Office7 Bell Yard
London
WC2A 2JR
United Kingdom
London
WC2A 2JR
United Kingdom
020 3488 9934
Featured services
Cloud
Migration, modernisation and cloud operations planned around cost, resilience and security.
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Customer experience
Customer journeys, digital channels and service operations designed around real customer needs.
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Enterprise applications
ERP, CRM and HR platforms implemented and supported to fit how your business works.
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Quality engineering and testing
Testing and quality engineering that finds problems before your customers do.
ExploreCloudCloud costs are an architecture decision
Why the biggest savings come from design choices made before the first workload moves.
QualityTest automation that survives the next release
How to build automated tests that stay useful as the product changes.
Customer experienceWhy customers give up on self-service
The common reasons self-service fails, and the fixes that bring customers back.
RetailOne view of stock and orders for a consumer goods distributor
Connecting warehouse, order and delivery data so planners work from the same numbers.
Read more
BankingAutomating regulatory reporting for a European bank
Moving monthly reports from spreadsheets to a tested, traceable data pipeline.
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BankingMoving a payments platform to the cloud without downtime
A phased migration that kept payment processing live from the first wave to the last.
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