Claims customers can follow
Policyholders expect to report a claim online, see where it stands and get a decision quickly, especially after a loss.
Faster claims, clearer underwriting.

Insurers need to price risk accurately and settle claims quickly while keeping costs under control. We modernise the systems and data behind both.
Policyholders expect to report a claim online, see where it stands and get a decision quickly, especially after a loss.
Many insurers run several older policy systems side by side, which slows product changes and makes data hard to bring together.
Pricing rules and the FCA Consumer Duty require insurers to show their products give fair value, and to treat renewing customers fairly.
More frequent storms and floods put pressure on claims teams and call for better data in underwriting and catastrophe modelling.
ReportSampleAgentic AI in regulated industries: what is working in 2026Where autonomous agents are already safe to deploy, and the controls that make them so.
Client storySampleFaster claims for a general insurerDigital claim filing and automated triage that settle simple motor claims sooner.
ServiceData and AIData platforms, analytics and AI programmes that move from pilot to production.
Products and policies on platforms that let you launch and change products quickly.
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Digital first notice of loss, automated triage and faster settlement of simple claims.
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Data and models that support underwriters, with a clear explanation of each decision.
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Portals and apps for agents, brokers and bancassurance partners.
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Every programme follows four stages, shaped around your systems, your regulators and your calendar.
Review policy, claims and billing systems, and find where data and handoffs slow customers down.
Shape target journeys and a platform roadmap that product, actuarial and claims teams agree on.
Configure platforms, migrate books of business in stages and automate routine claims steps.
Support live platforms, track service levels and keep regulatory reporting accurate.
Automation for routine claims, with people handling complex and vulnerable cases.
Migrations reconciled policy by policy, so nothing is lost in the move.
Models and rating rules documented, tested and easy to audit.
Releases planned around renewal cycles, month-end and reporting deadlines.
Planning your next programme? Talk to people who have delivered in insurance before.
Get in touchTell us about your plans, and a member of our insurance team will get back to you.
020 3488 9934

Data platforms, analytics and AI programmes that move from pilot to production.
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Customer journeys, digital channels and service operations designed around real customer needs.
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ERP, CRM and HR platforms implemented and supported to fit how your business works.
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Testing and quality engineering that finds problems before your customers do.
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Data and AIWhere autonomous agents are already safe to deploy, and the controls that make them so.
QualityHow to build automated tests that stay useful as the product changes.
Customer experienceThe common reasons self-service fails, and the fixes that bring customers back.
InsuranceDigital claim filing and automated triage that settle simple motor claims sooner.
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AviationA governed AI programme that helps operations teams re-plan crews and aircraft when the schedule breaks.
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BankingMoving monthly reports from spreadsheets to a tested, traceable data pipeline.
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