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Read moreClient story · AviationSample story
AI-assisted disruption recovery for a UK airline
A governed AI programme that helps operations teams re-plan crews and aircraft when the schedule breaks.
Client challenge
When storms or technical faults broke the schedule, controllers re-planned crews and aircraft by hand across several systems, and recovery took hours.
Solution
An AI-assisted recovery tool that proposes crew and aircraft swaps within the airline’s rules, with controllers approving every change.
Benefits
- Faster recovery after disruption
- Every AI suggestion logged and explainable
- Controllers stay in charge of each decision
How we worked
The programme ran under one governance plan from discovery to go-live. The tool first ran in shadow mode, so its proposals could be compared with controllers’ own decisions, and moved to live use only once the operations team trusted the results.
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United Kingdom Office7 Bell Yard
London
WC2A 2JR
United Kingdom
London
WC2A 2JR
United Kingdom
020 3488 9934