Client story · LogisticsSample story

Live shipment tracking for a logistics provider

Tracking across carriers, shared with customers through one portal.

Client challenge

Customers could not see where their shipments were without calling, because tracking data sat with different carriers.

Solution

A tracking service that combines carrier data and shares live status with customers through one portal.

Benefits
  • Live shipment status for customers
  • Fewer tracking calls
  • One integration layer for new carriers

How we worked

We integrated the largest carriers first, using a common data model that makes adding new partners straightforward.

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