Data and AI
Data platforms, analytics and AI programmes that move from pilot to production.
ExploreCustomer service
Clear, timely service for every customer
Self-service and contact centres for connections, billing and outage updates. Our energy and utilities teams combine knowledge of the sector with engineering, data and programme governance, so the change is delivered safely.
The energy transition is also a technology transition.
Highlights
Point of viewSampleZero trust, in practiceWhat zero-trust security means for an organisation that still runs older systems.
Client storySampleOne security operations centre for a utilityMonitoring from plants, offices and cloud brought into a single round-the-clock service.ServiceData and AIData platforms, analytics and AI programmes that move from pilot to production.What we do: clear, timely service for every customer
Self-service portals
New connections, bills and outage updates available online.
Contact centre modernisation
Agents supported with one view of the customer and AI assistance.
Customer communications
Timely, accurate messages about bills, outages and changes.
Planning work on customer service? Talk to people who have delivered it before.
Get in touchContact us
Tell us about your plans for customer service, and the right team will get back to you.
United Kingdom Office7 Bell Yard
London
WC2A 2JR
United Kingdom
London
WC2A 2JR
United Kingdom
020 3488 9934
Featured services
Cybersecurity
Security designed into systems from the start, with controls you can evidence.
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Enterprise applications
ERP, CRM and HR platforms implemented and supported to fit how your business works.
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Cloud
Migration, modernisation and cloud operations planned around cost, resilience and security.
ExploreCybersecurityZero trust, in practice
What zero-trust security means for an organisation that still runs older systems.
Enterprise appsRunning ERP upgrades without stopping the business
Planning, testing and cut-over steps that keep finance and operations running.
Data and AIAgentic AI in regulated industries: what is working in 2026
Where autonomous agents are already safe to deploy, and the controls that make them so.
EnergyOne security operations centre for a utility
Monitoring from plants, offices and cloud brought into a single round-the-clock service.
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AviationAI-assisted disruption recovery for a UK airline
A governed AI programme that helps operations teams re-plan crews and aircraft when the schedule breaks.
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BankingAutomating regulatory reporting for a European bank
Moving monthly reports from spreadsheets to a tested, traceable data pipeline.
Read moreOur partners for customer service
Partner logos to addMore energy solutions
Energy and utilitiesAsset management
Maintenance planning and asset data that extend equipment life and reduce outages.
Learn moreSmart metering and billing
Meter data platforms and billing systems that handle high volumes accurately.
Learn moreGrid operations
Monitoring and control systems that help balance renewable and conventional supply.
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